Neybor.online – Privacy Policy

This Privacy Policy explains how Likkletek Limited T/A Neybor.online (“we”, “our”, “us”)
collects, uses, and protects your personal data when you use our services.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR)
and the Data Protection Act 2018.

1. Company Information

Neybor.online is operated by Likkletek Limited T/A Neybor.online,
registered office: 383 Durnsford Road, London, SW19 8EF.
Email: support@neybor.online.

2. Information We Collect

We may collect and process the following personal data: 
– Name, address, and contact details (email, phone). 
– Payment information for subscription billing. 
– Service details, preferences, and communications. 
– Technical data such as IP address and browser type (for site security and analytics). 

3. How We Use Your Data

We use your personal data to: 
– Deliver and manage subscription cleaning services. 
– Process payments and manage billing. 
– Communicate with you regarding your subscription. 
– Improve our services and customer experience. 
– Comply with legal and regulatory obligations. 

4. Lawful Basis for Processing

We process your data on the following bases under UK GDPR: 
– Performance of a contract (to provide services). 
– Legal obligation (e.g., tax records). 
– Legitimate interests (business operations and improvements). 
– Consent (marketing communications, where given). 

5. Data Sharing

We may share data with trusted third-party providers to process payments, deliver services, or support our operations. 
We do not sell or rent personal data to third parties. 
Data may only be transferred outside the UK where adequate safeguards are in place. 

6. Data Retention

We retain personal data only for as long as necessary to provide services and comply with legal obligations. 
Typically, customer data is retained for up to 6 years for tax and accounting purposes. 

7. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against
unauthorised access, alteration, or loss. 

8. Your Rights

Under UK GDPR, you have the right to: 
– Access your data. 
– Request correction of inaccurate data. 
– Request erasure of your data (where applicable). 
– Restrict or object to processing. 
– Data portability. 
– Withdraw consent at any time (for marketing). 

9. Cookies

Our website may use cookies to enhance user experience and track analytics. 
You can manage cookies through your browser settings. 

10. Complaints

If you believe we have misused your data, you may contact us at support@neybor.online. 
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK. 

11. Changes to this Policy

We may update this Privacy Policy from time to time. 
Any significant changes will be communicated, and continued use of our services
constitutes acceptance of the updated policy.